A service you can count on
Over 15 years of experience in IP network analytics and 100 customers in over 90 countries speak for themselves. At ipoque, a Rohde & Schwarz company, we believe that technical support should go beyond basic troubleshooting. We know that continued optimization and maintenance extend the life of your system and ensure a smooth and efficient operation.
We are at your side, even when things get complicated. If you seek to innovate and transform your business with DPI in a safer way, we are ready to team up with you. Stay operative with proactive service from our global team of experts, trained and professionally qualified to meet your needs.
While you focus on your business goals, we act as your IP data watchdog.
A team of experts at your side
We understand that each customer is unique. This is reflected in the individual solutions offered by our team of consulting engineers. With their assistance, including virtual and on-site engineering support, you can drastically reduce your time to market.
Our highly skilled experts address your individual challenges with a detailed understanding of your environment and business needs. Equipped with intimate knowledge of the R&S®PACE 2 deep packet inspection engine, our consulting team is available around the clock to diagnose and resolve technical problems rapidly and to plan future support actions that reduce your long-term maintenance costs.
The full stack of service and support that comes with R&S®PACE 2 keeps your business operative.
Discover all details about our key services in the "R&S®PACE 2 service & support brochure"
Barracuda Networks relies on our service and support
Our DPI technology is used in Rohde & Schwarz’ award-winning products and many of the world’s top tech companies such as Barracuda Networks. Watch this video interview to find out why Barracuda has been licensing DPI from ipoque, a Rohde & Schwarz company, for over ten years now.
“We are extremely satisfied with the support and response we have received from the Rohde & Schwarz team. Their strong understanding of our needs and prompt, expert service delivery exceeded our expectations. Licensing Rohde & Schwarz DPI definitely helped us to concentrate on our core business.“
Dr. Evgeny Fedchenko, CTO Infotecs GmbH