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  1. Customer service & support brochure R&S®PACE 2

    At ipoque, the support cycle begins at the early product design stages to guarantee the most professional and efficient service. With R&S®PACE 2, we are proud to offer a top-notch service you can trust and that keeps your projects running at full pace. Our approach anticipates issues before they occur. Whenever you need us, we offer reliable, expert-level support.

    Brochure

  2. Our service promise

    Lasting customer satisfaction is our primary quality objective. We are committed to meet or exceed customer expectations with respect to quality, service, delivery and cost. Every day, in everything we do, we aim to satisfy and even exceed this commitment.

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  3. Better together: How the DPI software R&S®PACE 2 helps Celare to set themselves apart from the competition

    The company Celare, founded in May 2012 and one of my key customers from Israel, evolved into a leading network security company with a broad cybersecurity portfolio for various markets. To find out more about their success, and how they set themselves apart from the competition with our advanced DPI engine R&S®PACE 2, I talked to Sharon, my key contact and CTO at Celare.

    Blog post

  4. Whitepaper: DPI for vEPC vendors

    Deep packet inspection (DPI) is the key for virtualized evolved paket core (vEPC) solutions vendors to truly improve competitive service differentiation. With DPI they can transform markets focused on network agility, intelligence and automation. Embedded in service chains and network slices, DPI supports real-time analytics and quality of experience. This includes visualization and reports on application performance and security diagnostics for network and service operations.

    Whitepaper

  5. Discord chat app detection by Rohde & Schwarz DPI software ensures optimized network usage

    The DPI engine R&S®PACE 2 from Rohde & Schwarz now supports network security as well as network analytics and traffic management solutions to diminish network issues caused by Discord. Malicious activity in the communications app widely used by gamers can be identified early on in order to guarantee smooth operation. Solutions for enhancing network performance and increasing quality of experience and service can be strengthened.

    Press release

  6. Customer support

    Do you need to contact the ipoque customer support team? Here you can find links to the different support channels we offer to our customers.

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  7. ipoque GmbH Grows Customer Base, Doubles Headcount and Expands Capabilities

    LEIPZIG, Germany – Feb 12, 2019 – ipoque GmbH, a Rohde & Schwarz company providing market-leading deep packet inspection (DPI) software, today announced record growth in 2018, with three of the five leading virtualized evolved packet core (vEPC) vendors embedding ipoque’s R&S®PACE 2 into their solutions. To meet increased customer demands, ipoque grew its employee headcount by nearly 115 percent year-over-year, making significant additions to its development team. The company also expanded geographically, opening a new office in Berlin.

    Press release

  8. CloudGen Firewall from Barracuda relies on DPI engine R&S®PACE 2 from ipoque

    “We are committed to provide award-winning products and excellent support for our customers and partners. This is only possible if our technology partners can live up to the same high expectations and standards. Throughout our entire partnership, we have always felt very well looked after by ipoque, who have always been highly committed to provide a timely solution to any problem.”

    Success Story

  9. Whitepaper: Enabling Application-Centric Mobile Networks

    Demand for embedded application-aware network solutions is coming primarily from mobile operators as new applications and services hit the network daily with widely varying traffic patterns and bandwidth needs. Revenue is lagging, traffic is growing and users are increasingly demanding a consistently high quality of service regardless of where they are or what device they are using.

    Whitepaper

  10. DPI for SD-WAN solutions

    SD-WAN products provide the improved capability to manage changing network traffic patterns that result from cloud computing and new application architectures. In order to ensure advanced security, optimize user experience, enable real-time business decisions, improve customer service, and increase business productivity, SD-WANs must now become smarter, or “application-aware”. Application awareness is providing the intelligence that is required to take SD-WANs to the next level.

    Use Case