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1. Telco customer experience: Delivering hyper-personalization with DPI-driven insights

   This article discusses how deep packet inspection (DPI) helps operators establish a subscriber’s ‘context’, thus allowing them to execute hyper-personalized approaches for improved customer experience (CX). It explores how DPI-driven traffic data, including real-time application and threat awareness, can help operators tailor contextual plans and services and improve their engagement and conversations with customers.

   Blog post